SHIPPING POLICY & TERMS
To ensure that your package is properly delivered and you receive shipment within the correct time frame, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for incorrect information. If the package is returned non-deliverable, we will issue a store credit for the net price of your item(s) minus the shipping charge.
If you refuse any shipments from Magnolia Mountain, Jewelry.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your refund.
If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. Magnolia Mountain Jewelry does not maintain responsibility for packages that declare to be delivered. We do not issue a refund for packages that the postal service notes as being delivered.
Just a reminder that with standard shipping, you should receive your order within 6-8 business days from the date that it is shipped out, not necessarily from the date that it is placed. After your payment is authorized and verified, it can still take a few days to process your order. This is just an estimate and doesn't include weekends or holidays.
** Until further notice Magnolia Mountain Jewelry will only ship to North American addresses. We apologize for any inconvenience this may cause.
